trusting text messages?
So I've been booking some international travel these past few days and I guess my credit card company thought that this was out of character for me (they must not know me very well!). But instead of allowing the transaction to go through and calling me later to verify like they have done in the past, they rejected the transaction and sent me a text message.
First off, it's pretty annoying that the default behavior is to block the transaction nowadays, especially with someone who books international trains/hotels frequently. But the part that really got me was the text message. It had an 800 number to call in it and when you called that number, it didn't immediately identify itself as the bank. Very fishy (or phishy?).
In any case, I hung up and called the number on my card (which was different from the number in the text) and indeed, the text was legit. But really, are they expecting people to trust the text message and give away their credit card number to some automated phone system that doesn't identify itself? Strange.